• Elizabeth Carr

When Insurance Adjuster Representing Other Driver Calls



Shortly after a car accident, and possibly before choosing a personal injury attorney, the insurance adjuster from the insurance company representing the other driver may call. Their job is to interview the parties involved in auto accidents and put together accident reports for claims examiners to evaluate and approve. Basically, insurance adjustors gather information that can be used to support low compensation payouts to the injured.

Only give them basic information. Provide your name, address, contact information, and maybe where you are employed. It is ok to also ask the adjuster for the same information as well… and take note of it. However, refrain from providing details about the accident.

1. Don’t assume guilt;

2. Don’t discuss details of your accident;

3. Don’t lie;

After Your Call with the Insurance Adjuster:

1. Be aware that you may be under surveillance;

2. Do not talk about your case on social media.

If you haven’t already, retain an experienced accident attorney to handle your case. Simply refuse to discuss the facts and let them know that you intend to hire an attorney. Without legal representation, the insurance adjuster will play a larger part in negotiating your claim. This is not a favorable position to be in if your intention is to be compensated fairly, or fully, for your injuries and losses.


Request a hassle-free, no obligation case evaluation of your claim with our firm today.

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